Privacy Policy

Introduction
We at Optival LTD (“we”, “us”, or “the Company”) respect your privacy and are committed to protecting the personal information of our users (“you” or “user”).

This Privacy Policy describes how we collect, use, and share information through your use of www.mypawdelivery.com (the “Service”). This Privacy Policy forms an integral part of our Terms of Use.

You are not legally required to provide us with Personal Information, and doing so is entirely voluntary. By using the Service or interacting with us, you agree to this Privacy Policy and the practices described herein. If you do not agree, please do not use the Service.

We may update this Privacy Policy at any time at our discretion. Updates will be posted on the Service, and the “Last Updated” date will reflect changes. Continued use of the Service after updates constitutes acceptance. In case of material changes, we will provide advance notice (e.g., via the Site) at least seven (7) days before they take effect.

Information We Collect

We collect two types of information:

1. Non-Personal Information
This includes data that does not identify you directly, such as:

• Usage data (pages visited, clicks, navigation flow)
• Device and technical information (browser type, OS, language, timestamps)
• Aggregated analytics data

We may also collect click identifiers such as Google Click ID (GCLID) to measure advertising performance. This data is not linked to personally identifiable information.

2. Personal Information
This includes information that can identify you, such as:

• IP address
• Activity on the Service (clicks, interactions)
• Information you voluntarily provide

How Personal Information is Collected:

• Third-Party Forms: When you click on partner offers, you may be redirected to external sites (“Landing Pages”) where you may submit personal details (e.g., name, email, phone). This data is collected directly by those partners and governed by their own privacy policies.
• Contacting Us: When you reach out to us, we may collect and process the information you provide to respond to your request.

If Personal and Non-Personal Information are combined, we treat the combined data as Personal Information.

How We Collect Information

We collect information:

• Automatically through your use of the Service
• When you voluntarily provide it (e.g., via email or contact forms)

Cookies

We use cookies and similar technologies to improve your experience.

Cookies help:

• Enable site functionality
• Remember user preferences
• Improve navigation and usability
• Deliver relevant advertisements
• Collect analytics data

You can disable cookies via your browser settings; however, some features of the Service may not function properly.

Analytics Tools

We use tools such as Google Analytics to understand how users interact with our Service. These tools collect information like pages visited, session duration, and interactions. This data helps us improve performance and user experience and is not combined with personally identifiable information.

How We Use Information

We use collected information (including Personal Information) to:

• Operate and maintain the Service
• Improve and develop our platform
• Provide customer support and respond to inquiries
• Deliver relevant advertisements
• Conduct analytics and research
• Prevent fraud and ensure security (e.g., via tools like reCAPTCHA)
• Enforce our policies and comply with legal obligations

Sharing of Information

We do not sell or rent your Personal Information.

We may share information with:

• Affiliates and subsidiaries
• Service providers and subcontractors (e.g., cloud storage providers)
• Analytics and marketing partners
• Social media platforms (for non-identifiable data)

We may also disclose information if required to:

• Comply with legal obligations
• Enforce our Terms
• Prevent fraud or security issues
• Protect rights and safety

In case of a business transfer (e.g., merger or acquisition), your data may be transferred as part of the transaction.

Third-Party Services

Our Service may include links to third-party websites. These sites operate independently and have their own privacy policies. We are not responsible for their practices, content, or services.

You assume all risks when interacting with third-party services.

Data Retention

We retain information as long as necessary to:

• Provide the Service
• Comply with legal obligations
• Resolve disputes and enforce agreements

You may request to access, update, or delete your Personal Information by contacting us at: privacy@mypawdelivery.com

Data Security

We implement industry-standard security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

Your data may be transferred and processed outside your country (including outside the EU), and we take steps to ensure appropriate safeguards are in place.

Your Rights and Choices

You may:

• Disable cookies through your browser
• Request access, correction, or deletion of your Personal Information
• Opt out of certain data uses where applicable

Requests can be sent to: privacy@mypawdelivery.com
We will respond within a reasonable timeframe (typically up to 30 business days).

State & International Privacy Rights

Depending on your location, you may have additional rights, including:

• Accessing collected data
• Requesting deletion
• Opting out of certain data processing
• Non-discrimination for exercising rights

Where applicable, you may also file complaints with relevant data protection authorities.

Minors

The Service is intended for users aged 18 and older. We do not knowingly collect data from minors. If we become aware of such data collection, we will delete it promptly.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Optival LTD
Email: privacy@mypawdelivery.com